Policies


SHIPPING POLICY:

We offer 2 delivery options within the continental US:

  • Standard (3 to 5 business days)
  • Expedited (2 to 4 business days)

We also offer International shipping.

  • Shipping times will vary based on destination.
  • Items are shipped out of California and the shipping carrier is chosen based on destination.
  • Shipping costs will vary depending on the weight of the shipment.
  • Your purchase may be subject to additional duties, taxes, and customs clearance fees.

Contact support+noellebynoelle@shopwith.co if you need more information.

RETURN POLICY:

Your satisfaction is our priority. In the event that any of our items do not meet your expectations, please return it in its original condition (unused, all hang tags attached, all parts/accessories included, and packaged just like new) for a refund.  Please note that you will be refunded the full amount of the items(s), shipping fees on either end are not refunded. 

All return, credit, and requests should be made within 14 days of receipt of the order. We will not process any requests that fall beyond those 14 days. Any items that do not meet these guidelines will be returned to you.

For damaged or defected items, please save your package and contact us within 7 days of receiving.

Please contact us at support+noellebynoelle@shopwith.co to begin the return process.

Please allow us 2 weeks from the date that we receive your return for the refund request to be processed. Delays may occur during new releases, holidays and sales. Thank you for your patience!