Shipping & Returns

Please note: All deliveries are handled by shipping couriers. Therefore all times given below are estimated delivery times. There is a small chance that your delivery may come earlier or later than specified.

Please note: It may take up to 7 days for orders to be processed.

You will be sent an email when it is dispatched.

Please ensure that your address is correct at checkout.

Your order will be cancelled as a result of a failed delivery.

In the event of any failed delivery, the cost of the item only, will be automatically refunded to the card used at checkout, once it is sent back to our warehouse.

Please check your Junk/Spam for shipping emails (search Noelle by Noelle)


Shipping costs:

Domestic USA:

Standard:

Starting from: $8.00

Expedited:

Starting from: $35.00

International:

Standard:

Starting from: $20.00

Import Duty and Tariff

When ordering internationally you may have to pay import duty depending on what you’ve ordered and its declared value. Import duty is a tax that may be imposed by your country’s government on goods from other countries, so unfortunately this is not something we can control.

 


Returns and Exchanges

All sales final

 

What can I do if my product is faulty?

Should you receive a product that is defective or has a fault, we will happily look into offering a resolution. Please contact our support team with the following information: 

  • A full description of the fault
  • Photographic evidence attached